"We help mobilize business for the world’s biggest and best companies."
Tom Cotney – President and CEO, Air2Web

Since its founding in 1999, Air2Web has introduced multiple innovations in mobile communications, a trend that continues today with AirCARE™, the company’s latest Customer Life Cycle Management (CLM) solution that helps B2C companies combine the immediacy and interactivity of secure text messaging with existing customer data in order to retain and grow their customers.

Air2Web began as a mobile internet platform provider, then developed SMS and gateway services, and now delivers hosted Software as a Service (SaaS) for rapid, low-cost implementation of mobile communications in support of companies’ CLM processes. Today Air2Web provides turnkey mobile messaging solutions that reduce the cost of customer care and increase the effectiveness of marketing and customer service for enterprise customers that want to use mobile as part of their CLM strategy.

Mobile is the next significant marketing and customer care channel, and a critical part of unified customer communications, along with TV, e-mail, radio, print, and other media. Most companies big and small have embraced this fact, given how text helps them perform. Air2Web clients are global retail brands, and we have developed a successful program to help partners use our suite of mobile solutions to address the shift in how consumers give and get information over mobile. Our offerings include AirCARE™ (for customer care), CampaignPRO™ (for marketing), and DirectTEXT™ (for high-volume messaging).

As Air2Web CEO Tom Cotney says, “Mobile barriers-to-use are coming down fast, and retail product and services companies – from communications companies to retail suppliers to financial services providers – recognize that consumers’ needs and behavior are shifting. The world is mobile and marketing and customer care should be too. Our enterprise customers use mobile messaging as a strategic part of their customer lifecycle management in order to invite customers into a relationship (versus one-way push). Back office integration is the key to all this, and Air2Web is highly focused on staying ahead of our competition in putting together the technology and services that enable companies to make the most out of mobile.”

What Clients Say

		The Air2Web Team
		Careers at Air2Web