For each Ask The Expert column, we consult a different industry expert, depending on the nature of the question. Today’s expert is Bill Jones, Air2Web’s President. Have a question for the Expert or want to submit someone to be the Expert? Submit it here.

Q: My company would like to try mobile marketing. What are the steps to launching our first mobile campaign?

A: The first step you should take, even before you start thinking about mobile marketing providers, is to answer these two questions:

1. What are my overarching marketing goals and can mobile help achieve those?
2. Who is my audience and what do they find valuable? (more…)