The Air2Web Advantage

No matter the size or type of business, every company can benefit from implementing a mobile strategy. Consistent "anytime, anywhere" communications can complement your business' current marketing and customer care initiatives, helping your company retain and acquire customers and significantly increase brand loyalty through improved customer satisfaction.

Mobile is an easy and inexpensive way to provide an exceptional customer experience through personalized, one and two way communications. Mobile can be used to promote new products, track orders and offer buying incentives. Similarly, mobile makes it convenient for customers to confirm appointments, check account balances or fill prescriptions at the touch of a button.

Our highly knowledgeable Client Services team will work with you every step of
the way to implement your mobile strategy – from procuring the short code and
getting it provisioned with the wireless carriers to making sure it's fully compliant
with the Mobile Marketing Association guidelines (www.mmaglobal.org) and launches
on time and on budget.

With Mobile Marketing Solutions from Air2Web, you'll experience:

Improved Customer Satisfaction

• Your customers can connect with you wherever, whenever
• Deflect calls away from your Contact Center and improve first call resolution

Reduced Operational Costs

• Save more than 200% on customer transactions vs. live agents and IVR
• Reduce on-site services calls, which can be as high as $160 per trip
• Lower staff and operational service requirements of traditional
  customer service channels
• Provide a low-cost implementation to support your CLM strategy

Increased Sales

• Measurably improve customer life-cycle management
• Outperform toll-free numbers by as much as 400%
• Increase print-ad response rates by as much as 500%
• Identify cross-sell and up-sell opportunities based on
  trackable customer preferences